Put Me In Coach!

Volunteer Office

Telephone: 208-792-2275
Email: naiav@lcsc.edu

Volunteer at the Avista NAIA World Series

Volunteering allows you to work directly with something you're passionate about, and for us, that's baseball! At the NAIA World Series, we owe it to our volunteers, so we've tossed in some perks to sweeten the deal.

Perks of Volunteering

T-Shirt: Volunteers get a free Avista NAIA World Series Volunteer T-shirt at the Volunteer Appreciation Social or at the Information Booth on the day you work.

Day Pass: Upon check-in, volunteers will receive an all-day pass so you can enjoy the games before and after your shift.

Volunteer Requirements

Volunteers are asked to check-in at the Volunteer Information Booth 10 minutes prior to their scheduled work time.

Rain Delay: Shifts remain scheduled; however, if you question whether games may be delayed due to weather conditions; please call the Volunteer Recruitment Office at 792-2729.

Volunteer Appreciation Social

When: May 18, 2019
Time: 12:00 - 1:00pm
Location: Hometown Pep Rally, Brackenburry Square

Volunteer Schedule

Volunteer Days & Shifts
	Fri., May 24	Sat., May 25	Mon., May 27	Tue., May 28	Wed., May 29	Thur., May 30	Fri., May 31 (if needed)
Early Morning (7:00 a.m. to 11:30 a.m.)
Late Morning (11:30 a.m. to 3 p.m.)
Afternoon (3:00 p.m. to 6:30 p.m.)
Evening (6:30 p.m. to end of game)
= Volunteers Needed On This Day

Volunteer as a group

Special accommodations for groups can be made to fit the individuals of the group. We can provide a variety of positions and/or locations that best accommodate your group of volunteers.

Civic groups, businesses, school groups, clubs, church organizations, are just a few of the types of establishments that are encouraged to volunteer each year!

Jobs best suited for groups of 8+

Concessions
Ushering

Jobs best suited for groups less than 8

Apparel Shop	Hospitality Room	Programs
Candy Shack	Ticket Sales	Ushering
Concessions	Ticket Takers

Note: Read job descriptions below

Volunteer As an individual

Types of jobs best suited for individuals:

Apparel Shop	Hospitality Room	Ticket Takers
Candy Shack	Umpire Assistant	Programs
Concessions	Ticket Sales	Ushering

Note: Read job descriptions below

Job Descriptions

Apparel Shop

The Apparel Shop is located on the south side of the Activity Center, next to the Main Concession stand. Individual will help with selling, stocking and communicating with patrons interested in purchasing inventory.
There will be an Apparel Shop supervisor on duty when your shift begins to explain procedures/show you how to run the cash register and credit card machine.
You will be asked periodically to turn in your excess cash over to bank personnel for accounting purposes. They will have official credentials.

Candy Shack

Candy, popcorn, soft beverages, etc. sold out of this booth. A supervisor will be available to replenish any items needing stocked.
Volunteer will need to brew popcorn from time to time.
A supervisor will show you how to run the cash register, and clean the popcorn machine.
You will be asked periodically to turn in your excess cash over to bank personnel for accounting purposes, they will have official credentials.
At the end of the last shift, please clean the popcorn machine and sweep the floor.

Concessions

Hospitality Room

This position works in liaison with kitchen crew in the conference room and patio on the second floor of the Activity Center.
Meals and snacks are provided to various tournament officials and personnel throughout the day. This position provides and friendly and congenial atmosphere and performs light prep-work and cleaning duties throughout the assigned shift.
Credentials are required for all persons entering the Hospitality Room.

Program Sellers

You will be assigned to either the main gate or the left-field gate.
You will be given a small apron with the necessary change to start your shift.
Extra program supplies will be kept in the Volunteer Booth.
PROGRAMS are $5 - firm. NO ONE GETS A FREE PROGRAM.
You will be asked to periodically turn your cash over to bank personnel, for accounting purposes. They will have official credentials and generally travel in pairs.
Do not leave Harris Field with your apron and money.
When your shift is over please return your apron, change, and extra program supplies to the Volunteer Booth.

Ticket Sellers

There are three ticket sales booths. The two General Admission booths are placed near the main entrance to Harris Field and the Left Field Entrance of Harris Field (corner of 8^thave and 11^th street). The (Main) Reserved Seating Ticket Booth is located at the southwest corner of the Activity Center, next to the main entrance. Check into your assigned location at the ticket sales window, and you will be directed as to how to enter your assigned booth.
An experienced sales person is assigned to work every shift in both ticket sales booths. That individual and/or the person you are replacing in the booth will show you how to run the cash register and credit card machine.
Ticket promotion packages and price lists will be displayed in each work location. The packages and price lists will be explained to you when you start your shift.
This may be the first tournament visit for many of the patrons and they may not know what ticket options are available. Welcome them to Lewiston with a smile and an offer to explain the ticket packages and prices.
You will be asked to periodically to turn in your excess cash over to bank personnel for accounting purposes. They will have official credentials.
The Ticket Booth manager is Kristina Keener. If you need assistance with a sale or the customer has any issue you cannot address, the manager will be available to assist you.
At the end of the last shift, 2 reports are run on the credit card machine: 1) the batch report, and 2) a settlement report. Then label as ticket booth, and place them in the final cash bag of the day.
Daily Will Call will be in the Main Reserved Seating Ticket Booth on the SE side of the ACC.

Ticket Takers

You will be located at one of three locations: the Main Gate (located under the Harris Field main entrance), at the Left Field Entrance (off of 11^th), or the West Entrance (located next to right field).
Your duties are to check that every person entering the ballpark has a ticket for that specific day. You will scan tickets using a Tickets West scanner (training will be provided).
This position also reminds individuals leaving the ballpark that they need a ticket to re-enter.
When your shift is over please make sure the next individual gets the scanner; if they aren’t there you can turn in your scanner at the main ticket booth.

Umpire Assistant

Ushers

Ushers are involved in numerous tasks and no two days are alike. It is important to be friendly and cordial with good customer service skills, the usher is asked many questions. Keep in mind this is the first World Series for a number of people.
Ushers will keep walkways clear and be helpful to ticket holders in finding their seats.
Ushers will notify appropriate personnel of any unusual circumstances that may need communication or intervention by other World Series staff.
The usher will keep it clear under the bleachers.
Ushers may be asked to help with evacuation of the ballpark should an emergency arise.

Questions or Concerns?

Contact Volunteer Coordinator, Melissa Strerath via email at naiav@lcsc.edu or by phone 208-792-2275

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